Terms of Use

1. Who we are

The website is operated by Take Time Brazil Ltda, registered under CNPJ 33.240.267/0001-05, headquartered at Avenida Presidente Altino, 1925, Jaguaré, São Paulo/SP, CEP 05323-002. Contact: contato@taketime.com.br and WhatsApp +55 (11) 91675-4622.

2. Registration

• To buy, you need to create an account with true and up-to-date information, using a CNPJ (company) or CPF (individual).
• You are responsible for keeping your password secret and for everything done with your account.
• Take Time may review registrations before the first purchase (for example, when the CNPJ is already our customer) and may refuse or suspend accounts with false information, misuse or suspected fraud.

3. Products and prices

• Prices are in Brazilian reais (R$) and may change without notice. The price shown when the order is created applies.
• Photos are for illustration. Features and availability follow the product description.
• Stock is updated periodically. If a product becomes unavailable after your order, we will let you know and refund the amount paid for it.
• Obvious pricing or listing errors may lead to the order being cancelled, with a full refund.

4. Orders and payment

• Payment methods: PIX, boleto (through Omie.CASH) and credit card (through Stripe).
• The order is confirmed once the payment is approved. PIX and card are confirmed instantly; boleto takes up to 2 business days after payment.
• If the boleto is not paid by its due date, or the PIX is not paid in time, the order is not confirmed and may be cancelled at no cost to you.

5. Shipping and delivery

• We deliver all over Brazil.
• Shipping is calculated at checkout using the postal code in your registration, showing the postal service and carrier options with the price and delivery time of each. Delivery time starts after payment is confirmed.
• For large orders or your own carrier, you can also choose to arrange shipping with our team on WhatsApp after payment.
• Check your order upon receipt. If there is damage or missing items, let us know within 7 days on WhatsApp or by email.

6. Withdrawal, returns and warranty

• If you bought as an end consumer, you may cancel the purchase within 7 days of receipt (art. 49 of the Brazilian Consumer Protection Code), with a full refund of the amounts paid.
• Defective products have a legal warranty of 30 days (non-durable goods) or 90 days (durable goods), plus the manufacturer's warranty when applicable.
• For purchases by companies intended for resale, return conditions follow what is agreed with our team.
• To request an exchange, return or warranty service, contact us on WhatsApp or by email with your order number.

7. Use of the website

You may not use the website for illegal purposes, try to access other people's accounts, interfere with the website's operation or copy its content. Trademarks, texts, images and layout belong to Take Time or its partners.

8. Liability

We work to keep the website available and the information accurate, but interruptions may occur due to maintenance or third-party failures (such as internet, payment or hosting providers). In these cases, orders already paid remain guaranteed.

9. Changes

We may update these terms. The version in force is always the one published on this page, with the date of the last update at the top. Orders already placed follow the terms in force on the purchase date.

10. Governing law and jurisdiction

These terms are governed by Brazilian law. For consumers, the courts of the consumer's place of residence have jurisdiction; in other cases, the courts of Take Time's registered office.